Contact Us

Have a question about your order, our products, or anything else? We’re here to help.

You can fill out the form on this page or contact us directly using the info below:

• Email: hello@getkiyomi.com 
• Location: Based in Canada — proudly shipping across Canada
• Response Time: We typically respond within 24 hours on business days. 

Order Tracking

Once your order has been packed and a shipping label has been created, you’ll automatically receive an email with your tracking number.

• Canadian Orders: Track your shipment directly on the Canada Post website.

• Please allow up to 24 hours for tracking updates to appear after receiving your shipping confirmation email.

Still need help? Reach out and we’ll take care of it.