Shipping Policy

We currently ship across Canada only, offering multiple delivery options at checkout based on your location and preferences.

Shipping Within Canada

Standard Shipping (5–10 Business Days)
Real-time rates calculated at checkout via Canada Post (Regular Parcel or equivalent).

Express Shipping (2–4 Business Days)
Faster delivery via Xpresspost or equivalent.

Free Shipping on Orders Over $100 CAD
Automatically applied at checkout (before tax and discounts).

Order Processing

  • Orders are processed within 1–3 business days.

  • You’ll receive a tracking number via email once your order has shipped.

  • Orders are fulfilled and shipped from Ontario, Canada.

Estimated Delivery Times (After Shipping)

Within Canada

  • Ontario + Nearby Provinces (Quebec, Manitoba): 2–4 Business Days

  • All Other Regions: 3–7 Business Days

  • Rural + Remote Areas: Up to 8 Business Days

Shipping Delays

While we do our best to ensure timely deliveries, delays may occur due to holidays, weather conditions, or courier disruptions beyond our control. We appreciate your patience and understanding during such times.

Need Help?

If you have any questions about your shipment or need help tracking your order, feel free to reach out to us at hello@getkiyomi.com.